Heat Pump Repair and Installation in Dallas, TX
A heat pump heats and cools your home with one system. HVAC-R Finest repairs, maintains and installs heat pumps for homes and businesses across Dallas, DeSoto and nearby cities.
Signs Your Heat Pump Needs Repair
Cool air in heating mode
A minute or two of cool air during a defrost cycle is normal. If it keeps going, the reversing valve, the refrigerant charge or the defrost control may be the cause.
Ice on the outdoor unit
Light frost is normal and clears during defrost. If the unit is cased in ice, turn the system off and call.
Stuck in heating or cooling
A heat pump that won't switch modes usually has a reversing valve or control problem.
Runs all the time
Normal in very cold weather. In mild weather, it points to low refrigerant, a dirty coil or a failing compressor.
High winter electric bills
The backup heat strips may be doing the work the heat pump should be doing.
Short cycling or a tripped breaker
Turning on and off quickly, or tripping the breaker, points to an electrical or airflow problem.
How a Heat Pump Works
In summer, a heat pump works exactly like an air conditioner. In winter, it runs in reverse and moves heat from the outdoor air into your home. Because it moves heat and doesn't have to make it, it uses less electricity than electric resistance heat.
That suits Dallas well. Winters here are mild, so a heat pump can heat the house on most days, with backup heat strips for the coldest nights.
Heat Pump Repairs We Handle
We repair the parts that make a heat pump different from a standard air conditioner, and the ones they share.
- Reversing valves
- Defrost controls and sensors
- Refrigerant leaks and charge
- Compressors, capacitors and contactors
- Outdoor and indoor fan motors
- Backup heat strips
- Thermostats and controls
Heat Pump Installation and Replacement
Replacing an old heat pump, or moving from an air conditioner and electric furnace? See AC installation and replacement for the full process, and financing to spread the cost.
Assessment
We look at the home's size, insulation, ductwork and existing equipment.
The right size
We recommend a heat pump sized for the home, with backup heat to match.
Free quote
You get a free, no-obligation quote for the replacement.
Installation and start-up
We install the system, test it in heating and cooling, and show you how the thermostat works.
Heat Pump or Gas Furnace?
Both work well in North Texas. A heat pump is efficient through most of our winter and doesn't need a gas line. A gas furnace delivers hotter air on the coldest nights. Some homes pair the two in a dual fuel system that switches between them by outdoor temperature.
If your home has a furnace, see furnace and heater repair.
Looking After a Heat Pump
A heat pump runs in both seasons, so it works many more hours a year than an air conditioner. A few habits help it last.
- Check the air filter every month
- Keep the outdoor unit clear of leaves, and of ice in winter
- Avoid big thermostat setbacks in winter, which bring on the backup heat
- Use emergency heat only if the heat pump has failed
- Have it checked in the spring and the fall
Heat Pump Service Across Dallas and Nearby
We repair and install heat pumps in Dallas, DeSoto and the surrounding areas. For a room without ductwork, see ductless mini splits.
Frequently Asked Questions
Do heat pumps work in Dallas winters?
Yes. Dallas winters are mild enough for a heat pump to heat the house on most days. On the coldest nights, backup heat strips help.
Why is my heat pump blowing cold air?
Brief cool air during a defrost cycle is normal. If it continues, the system may have a reversing valve, refrigerant or defrost problem, and it needs a technician.
Is ice on the outdoor unit normal?
Light frost is normal, and the defrost cycle clears it. If the unit is cased in ice, turn the system off and call.
What does emergency heat mean on my thermostat?
It turns the heat pump off and runs only the backup heat strips. Use it only if the heat pump has failed, because it costs much more to run.
How long does a heat pump last?
Typically 10 to 15 years, and heat pump replacement is worth planning as it nears that age. Because it runs in both seasons, regular maintenance matters even more than for an air conditioner.
Do you offer emergency heat pump repair?
Yes, we offer 24/7 emergency HVAC services to ensure your comfort and safety at all times.
Do you offer financing options?
Yes, we offer flexible financing options to help you manage the cost of your HVAC services. See financing.
What areas do you serve?
We serve Dallas, DeSoto and the surrounding areas, including Cedar Hill, Duncanville, Lancaster and Glenn Heights.
Heat Pump Not Keeping Up?
Call (972) 372-4458 or request service online.